Cancellation & Refund Policy

At El-Lumera, we want you to be completely satisfied with your purchase. Please review our cancellation and refund policy below.

Order Cancellation

You may cancel your order within 24 hours of purchase by contacting us at el.lumera.com@gmail.com. If your order has already been processed, cancellation may not be possible.

Refund Policy

We offer a 30-day money-back guarantee on our e-book. If you are not satisfied with your purchase, please contact us within 30 days of your order to request a refund. Refunds will be processed back to the original payment method.

Non-Refundable Items

Please note that digital products that have been downloaded are non-refundable, unless there is a defect or issue with the product.

Refund Process

To request a refund, please contact us at el.lumera.com@gmail.com with your order details. We will process your refund within 5-7 business days.

Contact Us

If you have any questions about our cancellation and refund policy, please reach out to us at el.lumera.com@gmail.com.